Frequently Asked Questions & Help Topics
Here's some answers to the questions we get most often. If you can't find what you're looking for or need more help, shoot us an email help@biggiantdoodle.com
Contact/Help
Please shoot us an email: help@biggiantdoodle.com !
Poster Product Info
Each poster is printed professionally on museum-grade, thick, long-lasting 80lb semi-gloss paper. This stuff is great and you will be impressed!
Yes, we use responsibly sourced FSC certified paper from sustainably managed forests. Without trees, we wouldn't have any posters! We don't want to live in a world without posters.
All of our posters are 33" x 46" (84cm x 119cm). That's about 5.3 x 6.7 average-sized bananas. Our posters take up most of a good sized table, unless you've got a big table... in which case you've got room for more than one poster!
You can also hang your poster on a wall using painter's tape, for a great colouring experience. Just make sure you colour inside the lines!
You can customize each poster with up to 3 lines of text. Phrases, names, whatever you want! We'll customize your poster by hand to make sure its pretty much perfect.
Sweet - please email us and tell us about it! hi@biggiantdoodle.com
Yes! If you use Crayola washable markers you can wipe it clean with a damp cloth. Wiping it off is half the fun!
We recommend colouring it in with "Crayola Ultra-Clean Washable Markers". You can buy them easily on Amazon here:
Amazon Canada: Click here
Amazon USA: Click here
Processing/Shipping
First, we print and ship your poster from a location close to you! This means less time spent in shipping and more time for colouring. All posters are carefully packaged in a shipping roll or box, depending on your country. Your poster is like a baby to us and we wouldn't ship our baby without a ton of careful packaging.
Once your order is made, we need to customize your poster. We do this by hand so everything is perfect! We usually will get your poster shipped out within 48 hours.
Orders shipped to the USA and Canada usually arrive within 3-6 business days once they're shipped. You'll get an email or text once its on its way!
Returns
Since all of our posters are customized by hand, we don't accept returns. If you made a mistake in your order, let us know as soon as possible in case we can fix it before customization and/or printing is complete. We'll do our best!
If there is anything wrong with your order once its delivered, please contact us and we'll try to make it right.